FAQ
questions and answers
How do I find the right size for my dog?
Small
Small dog breeds | Shoulder height up to 35 cm | Weight up to approx. 10 kg
e.g. Pekingese, Miniature Poodle, Pug, Boston Terrier, Dachshund, Jack Russel, Maltese, Yorkshire Terrier etc.
medium
Medium Dog Breeds | Shoulder height from 36 to 55 cm | Weight up to approx. 30 kg
E.g. Appenzeller, Australian Shepherd, Beagle, Border Collie, Cocker Spaniel, Chow Chow, Lagotto Romagnolo, Schnauzer, Irish Terrier, Pinscher, etc.
How do I reach the Cane Paradiso service team?
You can reach the Cane Paradiso service team either via the contact form on our website or in writing by e-mail to info@caneparadiso.com
How do I care for Cane Paradiso products?
Product-specific care instructions can be found in the description of the respective product page.
What payment options are there?
Detailed information on the payment options offered can be found under Payment Methods .
How much are the shipping costs ?
Switzerland & Liechtenstein :
up to 10 kg = 15 CHF
up to 30 kg = 29 CHF
From an order value of CHF 99, shipping is free for you in Switzerland.
international :
Zone 1: up to 10 kg = €29, up to 30 kg = €39
Zone 2: up to 10 kg = 48 €, up to 30 kg = 68 €
Zone 1: Belgium, Denmark, Germany, France, Great Britain, Italy, Luxembourg, Monaco, Netherlands, Austria, Poland, Slovakia, Slovenia, Czech Republic, Hungary
Zone 2: Andorra, Bosnia-Herzegovina, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Montenegro, Norway, Portugal, Romania, Sweden, Spain, Serbia
Rest of the world: Shipping to other countries outside Zone1 & Zone2 are possible on request. Please send us an inquiry to info@caneparadiso.com